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REPORT A PROBLEM

Emergency

Note: Note: Please check the servers status before checking this box.
State of emergency*
In order to ensure the most efficient processing of support requests, please provide us with the following information:
- Critical emergency - Our operations are stopped
- Non-critical emergency - Our operations are working
- No emergency
Informations
Company name*
Contact person
First name Last name
Email*
Phone
Phone extension
Phone extension
Subject of the request*
Problem description
What I was doing:*
(Briefly describe the operation you were trying to do when the problem occurred)
The problem :*
(Briefly describe the problem observed and / or the expected result that did not occur)
Screenshot :
(Provide a complete screenshot of your screen that shows the problem, and where the date and time can be seen displayed on your screen.)
Drop files here or
Max. file size: 64 MB.
Error message :
(If the situation contains an error message with a "Details" button, please click on the "Details" button, copy and paste the details of the error message and send it to us)

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